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Untitled Document
"Our Privacy Policy."
AuctionsNorth is a Worldwide auction website, providing an online hosted environment
for registered users to list items for selling; bid on listed items or purchase
items instantly from sellers, all arrangements for final fees and postage fees
are organized and displayed through AuctionsNorth.
AuctionsNorth.com site users are protected by the AuctionsNorth Privacy Policy. Any users
who sign up to use the services provided by AuctionsNorth are requested to read the
AuctionsNorth Privacy policy and User Agreement and to comply by its requirements
and restrictions.
Collecting Info
AuctionsNorth is the sole owner of the information collected on www.AuctionsNorth.com.
We collect information from our users at several different points on our Web
site.
-Registration/Contact Forms
In order to use this Web site, a user must first complete the registration form.
During registration a user is required to give contact information (such as
name and email address).
All registration data can be updated by users to keep it correct and up to
date; all information is stored in a secure environment and accessed only by
the AuctionsNorth Team for operational use.
Information Use
-Profile
We store information that we collect through cookies, log files and forms, to
create a profile of our users. A profile is stored information that we keep
on individual users. Consequently, collected information is tied to the users
personally identifiable information to provide offers and improve the content
of the site for the user and other users. We do not share your profile with
other third parties.
-Cookies
A cookie is a piece of data stored on the users computer tied to information
about the user. Usage of a cookie is in no way linked to any personally identifiable
information while on our site. We use both session ID cookies and persistent
cookies. For the session ID cookie, once users close the browser, the cookie
simply terminates. A persistent cookie is a small text file stored on the users
hard drive for an extended period of time. Persistent cookies can be removed
by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in a password
more than once, thereby saving time while on our site. If users reject the cookie,
they may still use our site. The only drawback to this is that the user will
have to enter ID details repeatedly.
Some of our business partners use cookies on our site (for example, advertisers).
However, we have no access to or control over these cookies, once we have given
permission for them to set cookies for advertising.
-Log Files
Like most standard Web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, platform type, date/time stamp, and number of clicks to analyze trends,
administer the site, track users movement in the aggregate, and gather broad
demographic information for aggregate use. IP addresses, etc. are not linked
to personally identifiable information.
Communications from the Site
-Special events and Updates
We send all new members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services, special
events, and a newsletter. Out of respect for the privacy of our users we present
the option to not receive these types of communications. Please see the Choice
and Opt-out sections.
-Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we provide
a way to opt-out of these communications. Please see the members section.
-Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance we might
send users an email. Generally, users may not opt-out of these communications,
though they can deactivate their account. However, these communications are
not promotional in nature.
-Customer Service
We communicate with users on a regular basis to provide requested services and
in regards to issues relating to their account we reply via live help, email
or phone, in accordance with the users wishes.
Sharing
-Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial proceeding,
a court order or legal process served on our Web site.
-Business Transitions
In the event AuctionsNorth.com goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets, users
personal information will, in most instances, be part of the assets transferred.
Users will be notified via email and prominent notice on our Web site for 30
days prior to a change of ownership or control of their personal information.
If as a result of the business transition, the users personally identifiable
information will be used in a manner different from that stated at the time
of collection they will be given choice consistent with our notification of
changes section.
-Choice/Opt-out
Our users are given the opportunity to opt-out of having their information used
for purposes not directly related to our site at the point where we ask for
information. For example, our registration form has an opt-out mechanism so
users who register, but dont want any marketing material, can keep their email
address off of our lists.
Users of our site are always notified when their information is being collected
by any outside parties. We do this so our users can make an informed choice
as to whether or not they should proceed with services that require an outside
party.
-Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information.
The requested information typically includes contact information (such as name
and address). Contact information will be used and/or shared with the contest
survey/sponsors to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving the
use and satisfaction of this site. Users personally identifiable information
is not shared with third parties unless we give prior notice and choice. Though
we may use an intermediary to conduct these surveys or contests, they may not
use users personally identifiable information for any secondary purposes.
-Tell-A-Friend
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friends name and email address. AuctionsNorth will automatically
send the friend a one-time email inviting them to visit the site. AuctionsNorth stores
this information for the sole purpose of sending this one-time email and tracking
the success of our referral program.
The friend may contact AuctionsNorth to request the removal of this information
from our database. Click Here
Security
This Web site takes every precaution to protect our users information. When
users submit sensitive information via the Web site, their information is protected
both online and off-line.
We do everything in our power to protect user-information both off-line and
online. All of our users information, is restricted in our offices. Only employees
who need the information to perform a specific job are granted access to personally
identifiable information.
-Address Verification
We use a number of verification checks (electoral register, postal checks etc)
to verify a users identity and address to reduce the risk of fraudulent behaviour
affecting our users. All new users will at some point be verified by our address
check and if the user is found to be using false information then his/her account
will be terminated after a period of warning and the chance to correct the details.
-Telephone Checks
In order for this Web site to enhance its ability to verify users the AuctionsNorth
team carries out random number verification checks, this ensures that registered
users do not input false details and can be contacted. Telephone conversations
may be recorded for training purposes and to improve the quality of the checks.
Correcting/Updating/Deleting Personal Information
If a users personally identifiable information changes (such as postal code,
phone, email or postal address), or if a user no longer desires our service,
we provide a way to correct, update or delete/deactivate users personally identifiable
information.
This can usually be done by contacting AuctionsNorth. Click Here
-Notification of Changes
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the homepage, and other places we deem appropriate so our
users are always aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it. We will use information in accordance
with the privacy policy under which the information was collected.
If, however, we are going to use users personally identifiable information
in a manner different from that stated at the time of collection we will notify
users via email. Users will have a choice as to whether or not we use their
information in this different manner. However, if users have opted out of all
communication with the site, or deleted/deactivated their account, then they
will not be contacted, nor will their personal information be used in this new
manner. In addition, if we make any material changes in our privacy practices
that do not affect user information already stored in our database, we will
post a prominent notice on our Web site notifying users of the change. In some
cases where we post a notice we will also email users, who have opted to receive
communications from us, notifying them of the changes in our privacy practices.
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